Job Description
The Title Agent is responsible to coordinate, prepare and handle Title Services requests including, but not limited, to resales, name changes, gift transfers, inventory recovery-Transitions program, title searches and cancelations.
We now offer Day-one Benefits!
- Possess/achieve in depth knowledge of timeshare documents and all aspects of the title business.
- Prepares deeds and other necessary paperwork to ensure contract is properly capturing requested transaction.
- Creates and opens new contract files in systems and/or inputs, updates and maintain spreadsheets to track all activity.
- Responsible to verify accuracy of documents, including finance, recordable and title prepared and delivered to owners (via DocuSign, FedEx or USPS)
- Conducts title searches for clear title, resolves title defects, and satisfies existing liens against property or principals.
- Coordinate processing of payments to ensure proper disbursement of funds to Buyer and Seller
- Maintains and tracks contract file/documents to ensure accuracy, signatures and audits all documents for accuracy and compliance prior to closings.
- Reviews and tracks all completed documents including cancellations once documents are returned to ensure clear title prior to recording.
- Coordinates and processes all mailings.
- Communicates with owners and vendors regarding recovery matters.
- Reviews and gathers necessary information related to the recovery process.
- Audits pertinent information to ensure compliance of document files follow underwriting guidelines and title requirements.
- Proficiently handle high transaction volume and deliver tasks within strict deadlines in a fast paced, high pressure environment.
- Provide exceptional customer service journey throughout Title process to all stakeholders.
- Provide high production totals while maintaining a low error percent margin.
- Must be a committed and dependable team player.
- Completes closing by recording and filing documents, preparing, and distributing final closing statements.
- Responsible for coordination in corrections, adjustments, and modifications to contract documentation and payments as necessary.
- Interacts with pertinent personnel and departments to process contracts through verification and posting to computer system as owners.
- Assists with processing cancellations on a monthly or on an as needed basis.
- Responsible for escrow related functions as needed to comply with regulatory requirements and as needed by management or other internal customers.
- Establishes escrow account by depositing funds and maintaining records.
- Review and audit all deeds before sending to the various counties for recording.
- Track all issues found with recording packets and manages resolution in a timely manner.
- Collaborates with review, audit, and mail out of title policies for all resales and developer sales.
- Completes all required Company trainings and compliance courses as assigned.
- Carry out any reasonable request by management of which the employee is capable of performing.
Required Qualifications:
- Must possess excellent organizational skills
- Must have good written, verbal & communication skills
- Ability to multi-task and work well under pressure
- Enthusiastic team player attitude
- Must have MS Excel experience with creating and maintaining spreadsheets
- 3-5 years of experience
Preferred Qualifications:
- Previous timeshare experience a plus
- Knowledge of the documents required for a timeshare closing
- Excel experience a plus
- Streamline and Simplifile experience a plus
- Notary Public
- 5-7 years of experience
Hilton Grand Vacations
Job Tags
Contract work,