The Bilingual Spanish Agent provides customer service and sales support by handling inbound calls from insurance policyholders and prospective clients, assisting with insurance needs in both English and Spanish. The role involves educating customers on insurance products, identifying opportunities for additional sales, and resolving service-related inquiries. This position requires strong communication skills, multitasking ability, and a customer-focused approach within a fast-paced insurance environment.
Our Bilingual/Spanish Representative team starts between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus.
We host walk-in applicants on Tuesdays and Thursdays from 11 a.m. to 2 p.m. Stop by our location at 7810 E Escalante Blvd. to apply and interview on the spot.
Walk into your career at Afni!
What Will I Do as a Bilingual/Spanish Representative?
Insurance is one of the most sustainable industries around! Look at it this way – as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual/Spanish Representative are a key player. As part of our Bilingual/Spanish Representative team, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide exceptional customer experience for customers.
Duties and Responsibilities
As a Bilingual/Spanish Representative, you will get:
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.
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*Referrals must be new Afni hires and cannot be a rehire.
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What are the qualifications to be a Bilingual/Spanish Representative at Afni?
Requirements
bilingual customer service, Spanish speaking agent, insurance sales, inbound call representative, customer support, insurance policy assistance, multilingual communication, lead consultation, relationship building, fast-paced environment
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