Job Description

Deep Cleaning Attendant

We are excited to offer an amazing opportunity to join the newly rebranded and renovated Mystic Dunes, a Hilton Vacation Club, made up of 986 suites and located on 600 luxurious acres. We encourage you to join our service-oriented family that strives to provide exceptional experiences for our members and guests every day surrounded by lush landscapes and a beautifully manicured golf course. Join in the fun and be part of a team that makes a difference in the lives of those we serve as well as the communities we are a part of. Located near all major attractions and with tons to offer our members and guests, this is definitely the place to be if you want to grow your career and learn from a consummate group of professionals that strive for excellence.

As a Deep Cleaning Attendant, you will drive company success by performing the following tasks to the highest standards:

• Friendly and effective communication with dispatch, Team Members, and guests to ensure the satisfaction of our guests and owners
• Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
• Follow company philosophies, policies, and procedures and communicate them to appropriate departments
• Ensure resort follows all federal, state, and local laws, including OSHA
• Clean all assigned units, offices and public areas in compliance with all standards of quality and efficiency and promptly turn in all lost and found items after being accurately tagged and identified
• Report any maintenance problems, damage or missing items to proper housekeeping personnel
• Report any suspicious activity to the Security department
• Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance
• Assist management in maintaining an accurate inventory of linen and supplies
• Maintain compliance with both company policies and procedures.
• Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests
• Other duties and special project as assigned by housekeeping management

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Cleaning background to include homes, offices or hotels
• Customer service or similar related experience

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• Hospitality industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Extraordinary People, Exceptional Benefits on Day One. Benefits start on your first day of work with no waiting period!

Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. Team.

Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

Benefits that support Team Member health and financial wellbeing. Travel and hotel discounts for Team Members, family and friends. A healthy work-life balance with PTO and flexible hours. Team Member events that build camaraderie through fun activities. An open-minded culture committed to diversity and inclusion. Incentives for Team Members that exhibit excellence every day.

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