Job Description

Job Title: Document Specialist

Location: Bloomfield, CT (Onsite)

Job Summary:

The Document Specialist will support Ricoh’s Managed Services operations by preparing, scanning, and inspecting documents for digital conversion. Responsibilities include document preparation (removing staples, clips, etc.), barcode insertion, scanning, and quality control of digital images. The role requires attention to detail, reliability, and the ability to work efficiently in a fast-paced production environment.

Key Responsibilities:

• Prepare documents for scanning by removing staples, clips, and bindings.

• Insert barcodes and organize batches for digital conversion.

• Operate commercial scanners (e.g., KODAK) to digitize paper documents.

• Perform quality checks to ensure image clarity and accuracy.

• Maintain workflow and production goals in alignment with PS+ standards.

• Resolve minor machine issues (clearing jams, refilling toner, etc.).

• Accurately complete all related paperwork and data entry tasks.

• Communicate promptly with managers regarding issues or delays.

• Maintain an organized, clean, and safe workstation to minimize errors.

• Contribute to overall team goals and productivity standards.

Qualifications:

• High school diploma or equivalent required.

• Basic PC and typing skills.

• Ability to read, write, and communicate clearly in English.

• Must be reliable, punctual, and able to work as part of a team.

• Ability to stand for extended periods (up to 8 hours per day).

• Capable of lifting up to 30 lbs (with assistance available for heavier boxes).

• Flexibility to work overtime, weekends, or holidays as needed based on workload.

Preferred Experience:

• Experience in document scanning, imaging, or copy center operations preferred.

• Prior exposure to production or fulfillment environments is a plus.

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