Front Desk Agent - Evening Shift & Night Auditor Job at Dorsey Hospitality LLC, Camp Verde, AZ

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  • Dorsey Hospitality LLC
  • Camp Verde, AZ

Job Description

Job Description

Job Description

Front Desk Associate
Job Summary

Runs a nightly Audit- corrects any discrepancies - All shifts - Complete day. Manages the day-to-day responsibilities associated with accommodating guests' arrivals, departures and requirements at the main desk of the establishment.
General Accountabilities
Greets, registers and assigns rooms to guests.
Issues room keys or cards.
Answers incoming telephone calls.
Schedules, cancels and confirms reservations.
Transmits and/or receives messages.
Keeps records of occupied and vacant rooms and guests' accounts.
Processes payments.
Confers with staff members to assist guests as needed.
Answers inquiries pertaining to hotel services and area attractions.
Handles guest complaints or concerns.

*The company reserves the right to add or change duties at any time.
Job Qualifications
Education: High school diploma or equivalent
Experience: A few months to one year of related experience
Skills
Excellent verbal and written communication Active listening Service orientation Coordination Social perceptiveness

Company Description

61 Room, 3 story hotel located off of I-17 in Camp Verde, AZ.

Company Description

61 Room, 3 story hotel located off of I-17 in Camp Verde, AZ.

Job Tags

All shifts, Night shift,

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