Job Description

Join to apply for the General Manager - Opry Mills role at Ralph Lauren . Ralph Lauren Corporation (NYSE: RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. For over 50 years, Ralph Lauren's reputation and distinctive image have been developed across a wide range of products, brands, and international markets. The company's brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, and Chaps. At Ralph Lauren, we foster a culture of inclusion and belonging by amplifying diverse voices and perspectives. We are committed to ensuring fairness and creating an environment where everyone can thrive through Talent, Education & Communication, Employee Groups, and Celebration initiatives. The General Manager is responsible for developing leadership talent, managing profitability, and executing strategic initiatives to deliver exceptional customer experiences and surpass financial goals. Success involves optimizing customer engagement, talent development, and productivity, while maintaining the highest brand standards. You will serve as the link between the brand vision and its execution in your store. Direct responsibility for sales and profit performance, ensuring sales & margin goals are met. Own strategic planning and execution of company initiatives to maximize impact at your store location. Create a consistent customer experience aligned with RL brand standards by inspiring your store team. Develop client strategies and lead community outreach in your market. Set talent strategies, building and developing a team focused on customer service and brand vision. Recruit, retain, and coach high-performing talent through continuous feedback. Train and educate staff to enhance skills and capabilities. Maintain productivity standards through effective process management, including inventory and shrink control. Champion the use of new technology to support innovative selling techniques and shopping experiences. Uphold all company policies and procedures. Provide feedback to cross-functional partners, identifying high-profit opportunities and market trends. Ensure store standards exceed expectations at all times. Create an inclusive environment aligned with Ralph Lauren’s core values and cultural focus. Qualifications include a college degree or equivalent, retail management experience in a high-volume or high-profile environment preferred, strong communication skills, physical ability to maneuver around the store, operate the register, and work flexible hours including weekends and travel as needed. Proven success in building relationships and business acumen are essential. Seniority level Associate Employment type Full-time Job function Management and Manufacturing Industries Retail Apparel and Fashion Referrals can increase your chances of interviewing at Ralph Lauren by 2x. Get notified about new General Manager jobs in Nashville, TN . #J-18808-Ljbffr Ralph Lauren

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