Guitar Repair Tech - Guitar Center Job at Guitar Center, Pinehurst, TX

My95dDl2SWlvMXEzbVJQZ3BHTG9HbG9qeEE9PQ==
  • Guitar Center
  • Pinehurst, TX

Job Description

Guitar Repair Tech - Guitar Center at Guitar Center summary:

The Guitar Repair Tech at Guitar Center is responsible for providing maintenance and repair services on customer-owned instruments while ensuring a positive customer experience. This role requires a strong customer focus, the ability to identify opportunities, and the skills to perform high-quality craftsmanship in instrument repair. The position also involves maintaining store inventory and engaging in training to enhance product knowledge and sales techniques.

POSITION OVERVIEW:

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.

A few special characteristics that make our Repair Technicians successful :

  • Customer Focus : Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
  • Initiative : Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.
  • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
  • Training : Able to effectively train learners and communicate info and techniques so that they are retained.

As our Repair Technician, you will:

  • Interact with customers, ensuring a positive customer experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store owned gear, as requested
  • Complete warranty repair work
  • Additional duties as assigned

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Requirements:

  • Skilled understanding of repairing Guitars

Preferences:

  • Foundational product knowledge on Guitar Center products

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com .

Keywords:

guitar repair, musical instruments, customer service, instrument maintenance, craftsmanship, music store, Guitar Center, repair technician, instrument repair, sales training

Job Tags

Full time, Local area,

Similar Jobs

Aarons

Deliver Driver (NON CDL) Job at Aarons

 ...hourly range for this position is $14.25 to $15.00. Delivery Driver Delivery Drivers Keep Aarons Moving This isnt some...  ...or summer sun A valid drivers license is required, but not a CDL No overnight travel Aarons Total Rewards Our team... 

Staffing the Universe

Mulesoft Developer Job at Staffing the Universe

Mulesoft Developer Location: Charlotte NC/ RemoteDuration: 6 monthsRate: $/hrResponsibilities:Build high quality APIs that are scalable and global at the coreBuild custom policies, frameworks/components, Mule flows, error handling, transaction tracingSetup Mule Exchange... 

Diversicare Healthcare Services Inc.

Business Office Manager Job at Diversicare Healthcare Services Inc.

 ...help us make a difference in the lives of our patients and residents. Join Diversicare Healthcare Services today! As the Business Office Manager, your primary responsibilities will include: - Accurately recording cash receipts in the relevant accounts. -... 

Signature Healthcare At Summerfield

Registered Nurse (RN)-NEW INCREASED Wages Job at Signature Healthcare At Summerfield

 ...pioneering person - directed care. Many of our skilled nursing facilities have achieved a 4 or 5-star overall rating from the Centers for Medicare & Medicaid Services. Additionally, we have been awarded as a certified Great Place to Work for three years in a row and Modern... 

Centene

Manager, Workforce Risk Job at Centene

 ...workplace flexibility. Position Purpose: Responsible for managing the day to day activities related to Security Culture, Training...  ...awareness throughout the organization. Manage the Human Risk Management and social engineering program Responsible for identifying...