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Responsible for the development and performance of all sales activities in assigned market. Develop and implement a business plan and sales strategy for the market that ensures attainment of sales goals and profitability to exceed revenue matrixes, gain market share, and grow new account business.
Salary range from $70,000
If Hybrid: Travel to the property 2-3 times per week to conduct site tours, meet & greet essential groups, build relationships with operational departments, and coach/mentor sales team as needed.
Hybrid position within 200-mile travel radius.
Attend daily meetings virtually or in person when possible and work closely with property leadership to ensure customer success.
Work closely with Sales Team and Sales Admin to coordinate site tours when working remotely, client meetings, and other essential sales functions as appropriate in a timely manner.
Detail contracts, follow established turnover procedures, and introduce CSM for all assigned group bookings.
Review Kalibri Reports with DOSM weekly to identify possible opportunities.
Communicate regularly with booked groups to ensure Customer Success, Excellent Execution, accuracy in Event Orders, Billing, and high return rate.
Develop a marketing strategy to analyze historical, current and future hotel/market trends and create a selling strategy to balance hotel objectives and maximize revenue potentials.
Identify business opportunities by being aware of prospective clients and evaluating their position in the marketplace to leverage the sales relationship to maximize revenue.
Target high revenue sales calls to ensure successful direct sales program, in accordance with goals established to enter new markets.
Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
Maximize current hotel key accounts by identifying and capturing those that offer revenue growth.
Produce monthly reports/sales forecasts to evaluate current/potential markets and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure sales meet or exceed established revenue plan.
Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all co-workers and managers for the best overall performance of the hotel.
Champion a hospitable culture that promote a healthy and productive format of serving others with excellence.
Develops customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues.
Schedule conventions and/or business group activities at the hotel and coordinate with other hotel and departments to facilitate services agreed upon by the Sales office and prospective clients.
Maintain well-documented, accurate, organized and up-to-date file management system to serve client and employer in the most expedient, organized, and knowledgeable manner.
Develop strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Knowledge of principles and methods for showing, promoting, and selling products and services to include marketing strategy, sales techniques, and tactics to capitalize on profit margins.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Focus on revenue-producing activity and selling time by a strategic plan that maximizes direct sales efforts.
Achieve activity goals as established by management and complete all reports and assignments in an accurate and timely fashion.
Develop awareness and reputation of the hotel and the brand in the local community.
Education: Two to four-year college degree or equivalent education/experience.
Experience: Previous sales experience required Hotel experience preferred.
Skills and Abilities: 40-60% Travel Required Ability to perform critical analysis and manage wide-range of information. Extensive knowledge of negotiating and sales procedures associated with the hotel industry. Excellent oral, written and presentation skills sufficient to produce sales and marketing communication that properly reflect the Foundation Image. Listen effectively. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate information and hotel services to management, staff and guests.
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
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