Job Description

Job Summary:

We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care.

Responsibilities:

Greet patients and visitors in a warm, professional manner.

Answer, screen, and route incoming phone calls.

Schedule, confirm, and update patient appointments.

Check patients in and out, ensuring all necessary forms and information are collected.

Verify and update patient demographics.

Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.

Collect co-pays, payments, and provide receipts.

Coordinate with the back office staff for timely and effective patient care.

Maintain the front desk area in a clean and organized manner.

Assist with patient inquiries regarding office procedures, policies, and services.

Communicate effectively with medical staff to ensure smooth patient flow.

Handle sensitive patient information in compliance with HIPAA regulations.

Perform general office duties including scanning, faxing, filing, and data entry.

Maintain a clean, stocked, and safe clinical environment

Other tasks as assigned

Qualifications:

High school diploma or equivalent (required)

Bachelors degree (preferred)

Minimum of 1 year experience in a clinical setting (preferred)

Bilingual proficiency in English and Armenian or Spanish (preferred)

Strong interpersonal, communication, and organizational skills

Proficient typing and basic computer application skills

Compensation:

Competitive hourly pay based on experience and skills.

$21-$25/hr

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