Benefits: 401(k) Employee discounts Training & development Wellness resources We are seeking a detail-oriented and organized Med Spa Receptionist to support our team in various administrative tasks. The ideal candidate will possess strong computer literacy and phone etiquette experience, along with excellent communication skills. This role is essential for ensuring smooth office operations and providing exceptional customer support. Duties Prime IV is a premier IV therapy medical spa dedicated to providing top-tier IV and wellness treatments. Our team is committed to delivering exceptional client experiences in a luxurious and professional setting. We are looking for a friendly, organized, and detail-oriented Med Spa Receptionist to be the first point of contact for our clients. Job Responsibilities: Greet clients warmly and create a welcoming, professional atmosphere. Answer phone calls, respond to emails, and manage appointment scheduling. Provide information about our services, products, memberships and options Confirm and follow up on appointments, reschedule as needed, and minimize no-shows. Handle client check-ins and check-outs, including processing payments and invoices. Maintain an organized and clean reception and spa environment Assist with administrative tasks such as client intake forms, records. Ensure compliance with HIPAA and client confidentiality standards. Collaborate with the spa team to ensure smooth daily operations. Address client inquiries and concerns professionally, escalating issues when necessary. Requirements: Previous experience as a receptionist, preferably in a medical spa, beauty, or healthcare setting. Strong communication and customer service skills. Proficiency in scheduling software (e.g., Aesthetic Record, Vagaro, Mindbody, or similar). Ability to multitask in a fast-paced environment. Knowledge of med spa treatments (IV therapy and vitamin injections) is a plus. Professional demeanor, well-groomed appearance, and positive attitude. Ability to work evenings, weekends, or flexible hours as needed. Benefits: Competitive pay and potential commission on product sales. Employee discounts on spa treatments. Supportive and friendly work environment.
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