Job Description

Job Description
Position Summary:
Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.
Education, License & Cert:
High School Diploma or equivalent is required.
Experience:
Customer/patient relations experience required (preferably in a healthcare setting)
At least 1year experience in a position requiring frequent and direct inperson customer contact
Candidate should have experience in a role that requires:
Strong organizational skills
Excellent verbal communication skills
Frequent keyboarding
Exceptional attention to detail
Essential Functions:
Creates patient encounters in the EHR for ED, radiology, and outpatient patients. Performs all functions related to the integrity of the EHR (i.e., obtaining general consent for treatment, creating unknown encounters, merging records, scanning, prepared trauma packets)
Participates in daily auditing of registration processes
Manages incoming and outgoing telephone calls, Vocera calls, Nurse call system
Collects copays and provides financial guidance related to paying outstanding balances, providing estimate letters for services rendered
Performs the function of Health Information Management department after hours
Participates in ED staff meetings and ED Shared Governance
Other Duties:
Other duties as assigned.

Job Tags

Full time, Part time,

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