Remote Client Success Associate Job at Globe Life American Income Division: Sparby Organization, Ann Arbor, MI

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  • Globe Life American Income Division: Sparby Organization
  • Ann Arbor, MI

Job Description

At Sparby Organization - Globe Life/AIL we provide permanent benefits for union and association members across the United States. We are looking to expand our team and train new managers from an entry level position over the next 90-120 days. This is 100% work from home and we are looking for coachable and competitive people looking to fast track into leadership roles over the next 3-6 months.

Responsibilities Include:

Answering incoming customer inquiries

Booking appointments w/ clients to go over their coverage options

Collaborate w/ management teams to stay updated on new products, services, and policies

Engage w/ clients in a friendly & professional manner, while actively listening to their concerns

Offer education, support & solutions to customers in accordance with the company’s customer service policies

• Self-Starter: You’re motivated, disciplined, and can thrive in a remote setting

• Self-Development: Embrace training & development, high level of accountability, and a leadership focused mindset

• Strong Communicator: You can build trust and rapport via phone, email, and video

• General Computer Skills: Comfortable with Windows, Zoom and Google tools

• Problem-Solver: You think fast and find solutions that meet client needs

• Integrity & Dependability: We value honesty, Integrity, and strong work ethics

• Goal-Driven: Demonstrated success in setting and surpassing ambitious targets.

Smartphone

Windows computer w/ camera for Zoom

Good Internet

Full Time Availability

Good People Skills

Honesty, Integrity, and Dependability

Coachability, Competitiveness

Job Tags

Remote job, Permanent employment, Full time,

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