Restaurant Host/Server Shift Coordinator Job at PEERLESS HOSPITALITY CONCEPTS, INC., Johnson City, TN

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  • PEERLESS HOSPITALITY CONCEPTS, INC.
  • Johnson City, TN

Job Description

Job Description

Job Description

Restaurant HOST/SERVER Shift Coordinator must be 100% guest-focused and consistently project a positive, upbeat attitude!

As a customer greeter you hold a critical position as you are the first and last person our guests will see.

Your number one job priority is to consistently make a Good First Impression on all arriving guest by maintaining good eye contact and smiling when addressing all guests.

Responsibilities:
  • Managing our team of dynamic hosts, hostesses and food runners
  • Greeting guests in a friendly welcoming manner
  • Coordinating serving sections and opening and closing duties
  • Managing a wait-list
  • Communicating wait times to guests
  • Managing the seating chart
  • Seating guests and distributing menus
  • Cleaning tables and ensuring host area and restaurant is in order and clean
  • Taking and distributing to-go orders for individuals and to-go delivery services
Qualities:
  • Customer service experience and consistency
  • People skills with compassion and empathy
  • Professionalism and ability to remain calm
  • Ability to plan and multi-task under pressure
  • Organization and attention to detail
  • Ability to plan and be proactive in carrying out planning
  • Understanding of basic math
  • Be high-energy with great verbal communication skills
  • Understand what it is to be part of a team
Experience:
  • 1-3 Years Experience as a Host/Hostess
  • 1-3 Years Experience in Team Management
  • 1-3 Years Experience in the Restaurant Industry
  • Proven track record of success

Job Tags

Shift work,

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