Job Description

Job Description: **Job Description** As a Senior QA Tester / Engineer for Special Projects within the Digital Engineering organization, you will be responsible for testing mobile and web applications development and software integrations. You will be responsible for thoughtful basic problem solving. Ideal candidates should be able to demonstrate competency of task management and delegation, a passion for QA products and processes, cross-functional teamwork, experience with Agile methodologies and timely delivery of quality products and reports. **_Our Way of Working_** **_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._** **Essential Responsibilities** + Develop complex testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability. + Conduct software compatibility tests with programs, hardware, operating systems, or network environments. + Test system modifications to prepare for implementation. + Monitor bug resolution efforts and track successes. + Update automated test scripts to ensure currency. + Create or maintain databases of known test defects. + Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks. + Provide feedback and recommendations to developers on software usability and functionality. + Escalate testing blockers to Project Manager and Product Team + Perform other duties and/or special projects as assigned. **Qualifications/Requirements** + Bachelor's degree in computer science or related field with minimum 2 years of experience in manual or automation testing for digital web and/or native mobile applications along with any testing frameworks OR + Minimum 4 years of experience in manual or automation testing for digital web and/or native mobile applications along with any testing frameworks **Desired Characteristics** + Demonstrated ability to work with cross-functional teams and handle complex resource balancing + Experience working directly with engineers/developers is a huge plus + Previous experience working with and communicating directly with developers and internal stakeholders + Excellent written and verbal interpersonal and communication skills + An analytical approach to problem-solving and troubleshooting + A 'can do' attitude with an ability to hit the ground running and learn on your feet + High level of initiative and can work well in a team environment **Grade/Level: 09** The salary range for this position is **85,000.00 - 140,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. **Eligibility Requirements:** + You must be 18 years or older + You must have a high school diploma or equivalent + You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process + You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. + New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **Our Commitment:** When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ ( , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. **Reasonable Accommodation Notice:** + Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. + If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Information Technology

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