Job Description

SIU Specialized Investigator- MCU - Walnut Creek, CA Join to apply for the SIU Specialized Investigator- MCU - Walnut Creek, CA role at VetJobs SIU Specialized Investigator- MCU - Walnut Creek, CA 2 weeks ago Be among the first 25 applicants Join to apply for the SIU Specialized Investigator- MCU - Walnut Creek, CA role at VetJobs Job Description Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $83,300.00 - $137,400.00 What Is the Opportunity? Travelers Investigative Services provides industry-leading resources designed to detect and deter fraudulent claims. Leveraging advanced technology and analytics, we proactively identify risk and combat fraudulent practices at scale. As an SIU Specialized Investigator, you will lead complex, multi-claim investigations with regional and national impact—often involving potential litigation. This role requires deep investigative acumen, the ability to apply emerging technologies, including artificial intelligence and large language models, to uncover patterns, automate detection workflows, and enhance decision-making. Ideal candidates will have experience using AI tools, including prompt engineering, to extract insights, accelerate case development, and support data-driven strategies in major case investigations. What Will You Do? Proactively analyzes highly technical information from multiple sources including leveraging the analytics team, explores new approaches and sources of information, and makes key decisions to drive cases to resolution with minimum oversight. Applies the techniques of critical thinking to prioritize and develop investigations that have complex allegations and/or significantly financial impact to multiple claims spanning across multiple lines of business and potentially across several states. Provides exceptional customer service to business partners by maintaining contact, providing information, conducting technical training, and identifying trends, through the life cycle of an investigation. Establishes and maintains liaison network with public officials, law enforcement officers and others to obtain assistance in conducting investigations. Serves as the subject matter expert, including conducting case presentations, to internal and external business partners. Applies rules of evidence; recognizes evidence and determines its value to specific claim, evidence collection and interpretation. Applies Local, State and Federal statutes to ensure investigations are carried out within the requirements of applicable law and local office expectations. Perform other duties as assigned. Auto req ID

449364BR

Minimum Education Required High School/GED Job_Category Claims Additional Qualifications/Responsibilities What Will Our Ideal Candidate Have? Bachelor's Degree preferred. Analytical and problem solving skills to use and interpret information and facts as well as apply critical techniques to investigative process. Influence and conflict management skills to deal with crisis situations Excels at working independently, while making decisions to successfully pursue investigations through establishing significant facts while preserving material that leads to the resolution of the investigation. Working level knowledge of insurance and claim operations, Commercial Lines, Personal Lines, and Workers Compensation insurance products. What is a Must Have? A minimum of two years of investigative experience or a minimum of two years insurance claim or underwriting or legal related experience required. City* Walnut Creek State* California Job Code Ins Insurance Affiliate Sponsor Travelers Insurance Salary Range $75,000-$100,000 Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other, Information Technology, and Management Referrals increase your chances of interviewing at VetJobs by 2x Get notified about new Investigator jobs in Walnut Creek, CA . San Francisco, CA $108,264 - $131,586 1 month ago San Francisco, CA $51,435.30 - $66,131.10 1 day ago San Francisco, CA $74,156.16 - $107,114.45 1 day ago San Francisco, CA $30.00 - $40.00 2 weeks ago Oakland, CA $120,000.00 - $120,000.00 2 months ago Criminal Investigator (Special Agent) - $40,000 Recruitment Incentive Walnut Creek, CA $25.00 - $32.00 1 month ago San Francisco, CA $70,495.00 - $167,156.00 2 weeks ago Surveillance Investigator; San Francisco, CA Investigator - Network Services - Full Time Oakland, CA $300,000 - $350,000 4 months ago San Francisco, CA $70,495 - $167,156 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr VetJobs

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Full time, Work at office, Local area,

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