Support Center Agent Job at Sales Match, Aurora, CO

MC95cC8vY3ByMW02bUJYZ29HSHVIRjB2eUE9PQ==
  • Sales Match
  • Aurora, CO

Job Description

Job Title: Remote Support Center Agent

Hourly Pay: $18 - $22/hour

Summary:

We are hiring a Support Center Agent to join our fully remote team. In this role, you will provide front-line assistance to customers by answering inquiries, troubleshooting issues, and delivering effective solutions. If you’re a problem-solver who enjoys helping others and working in a fast-paced environment, this position offers a rewarding path in customer support.

Job Responsibilities:

  • Respond to customer inquiries via phone, email, and live chat

  • Troubleshoot and resolve issues with products or services

  • Accurately log interactions and resolutions in the support system

  • Provide clear, step-by-step guidance to customers

  • Escalate complex or unresolved issues to the appropriate department

  • Stay informed about product updates, FAQs, and support procedures

  • Maintain professionalism and empathy during all customer interactions

Qualifications:

  • Excellent verbal and written communication skills

  • Strong analytical and problem-solving abilities

  • Comfortable multitasking and navigating support tools

  • Prior experience in customer support, help desk, or related roles preferred
  • Ability to work independently in a home-based environment

  • Reliable high-speed internet and a quiet, distraction-free workspace

Perks & Benefits:

  • 100% remote work with flexible scheduling options

  • Competitive hourly pay: $18 - $22

  • Paid training and onboarding support

  • Evening and weekend shift availability

  • Supportive, team-oriented company culture

  • Opportunities for career advancement within the support team

Job Tags

Hourly pay, Remote job, Flexible hours, Weekend work, Afternoon shift,

Similar Jobs

Integration International Inc.

Editorial Director Job at Integration International Inc.

 ...relevance. Assign and edit cardiology news and feature articles for a professional medical audience. Collaborate with writers, editors, and marketing to create compelling newsletters and promotional content. Oversee and streamline editorial workflow to ensure... 

Steris Corporation

Technical Trainer I Job at Steris Corporation

 ...At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary STERIS is growing and we are looking for a Technical Trainer to join our team... 

Aditi Consulting

Graphic Illustrator / Instructions for Use (IFUs) Engineer/IFUs Designer Job at Aditi Consulting

Payrate: $55.00 - $85.00/hr. Responsibilities: Design and update Instructions for Use (IFUs), reference guides, and carton artwork content and graphics (layout and illustrations) for new and existing medical device/combination products, ensuring accuracy and compliance...

Holiday Station Stores - Workday

Store Clerk Garrison MN Job at Holiday Station Stores - Workday

 ...Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or...  ...inform the Companys Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application... 

RCM HealthCare Travel

Local Contract Speech Language Pathologist - $61 per hour Job at RCM HealthCare Travel

 ...Employment Type: Local Contract Speech Language Pathologists (SLP's) Needed in Gwinnett County, GA! (In person AND remote)RCM...  ...Provide speech therapy in aschool setting via teletherapy or in person. Document session notes and billing in an easy...