Job Description

Job Description

Job Description

Systems Administrator/Help Desk Technician

Lee Spring Company, a global manufacturing company based in Brooklyn, NY for over 100 years, is seeking a skilled Systems Administrator/Help Desk Technician. This position will be responsible for the installation and maintenance of our hardware, software, and global networks. The applicant should be a seasoned professional that can work independently with minimal supervision.

Principal Duties and Responsibilities:

• Manage and support all aspects of the LAN/WAN environment and its security.
• Support and oversee the global backup and recovery systems.
• Maintain all company owned assets, physical and virtual.
• Upkeep multiple production and development environments.
• Provide support to end users leveraging a ticket system.
• Ensure system reliability and uptime through business continuity planning and testing.
• Provide recommendations for system upgrades and improvements.
• Manage software installation, updates, patches, and fixes through automation.
• Coordinate with 3rd party support to allow troubleshooting.
• Perform other duties as assigned.

Qualifications:

• Strong knowledge with the Microsoft stack (Windows, Server, SQL, Dynamics, Hyper-V).
• Experience with managing an Azure tenant with Entra.
• Experience with Dell Enterprise Hardware.
• Exposure to automation and scripting with tools like PowerShell.
• Ability to multi-task and function collaboratively as a member of our IT Team.
• Excellent customer service skills.
• Strong technical documentation skills.
• Strong communication and interpersonal skills.

Location:

This is an in-office position located at our corporate headquarters in Brooklyn, NY.

Benefits:

We offer a comprehensive benefits package, which includes:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Lee Spring Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we also comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.

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