Job Description
THIS POSITION IS FULLY REMOTE - PREFERABLY LOCATED IN THE Southeast or Northeast UNITED STATES.
NovaTech Automation is a producer of automation solutions for the electric power industry. Our products and services simplify complexity, reduce risk, and extend the capabilities of engineers and organizations, making the world’s power grids more reliable, efficient, sustainable, and secure.
About the Role The Technical Sales Engineer will provide support for various sales and marketing strategies across all Sales Regions within the electric utility industry. Duties include reviewing product and application documentation, provision of content for marketing materials, provision of content and pricing for customer system proposals, trade show attendance and exhibition support, sales support for customer demonstrations, and customer training. This is a remote opportunity with 50-75% travel required for this role. Must have experience with electric utility automation.
What You’ll Do: - Understand the capability and application of NovaTech branded products
- Support customers with the integration of Orion (utility automation), Bitronics (metering), Kronos (GNSS Clock), and Hermes (hardened utility networking) products
- Support customers with NovaTech ADMS and EMS SCADA deployments
- Support customers with the deployment of advanced networking architectures using NovaTech equipment
- Consult with customers on technical issues
- Participate in Bid & Proposal activities
- Develop and deliver product demonstrations and documentation
- Support field sales in customer presentations and at trade events, and other product exhibit opportunities
- Provide technical support to the sales team during the sales cycle
- Support the sales team on technical elements of RFIs/RFPs
- Work with the engineering and product development teams to relay customer feedback and market needs.
- Represent NovaTech Values – Service, Innovation, Integrity & Teamwork
What You Will Need: - Bachelor’s degree in Engineering, Computer Science, or has at least four years of electric utility automation experience or an equivalent combination of education and experience
- Experience with various Intelligent Electronic Devices (IEDs) in the electric utility industry
- Experience with various SCADA protocols; for example, DNP3, Modbus, IEC-61850, etc
- Experience with substation architecture and protective relay communications, worked with network and serial communications
- Experience with ADMS/EMS concepts and deployment
- Experience with advanced networking concepts and deployments
- Experience managing live chats, testing, and troubleshooting solutions
- Programming experience in Lua, Python or C/C++
- Understanding of Linux operating systems
- Excellent verbal and written communication skills
- Analytical and problem-solving skills
- Strong technical knowledge of utility technologies, such as Operational Technology (OT), protection and control, microgrid technologies, renewable energy systems, or energy management.
- Ability to develop relationships with customers and translate their needs into practical solutions.
- Ability to travel frequently up to 75%
Bonus Experience: - Have experience managing Radius systems for ID management
- Familiar with IT security best practices
- Working knowledge of databases
What to Expect from Us - Competitive salary and generous benefits package to include profit sharing and company-match 401K.
- Impactful work related to critical infrastructure at an industry-leading organization that offers stability and growth opportunities.
- Cross-functional collaboration at all levels!
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