Job Description
Responsibilities for this Position
Location: USA MD Annapolis Junction
Full Part/Time: Full time
Job Req: RQ200854
Type of Requisition: Regular
Clearance Level Must Currently Possess: Top Secret SCI + Polygraph
Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph
Public Trust/Other Required: None
Job Family: Telecommunications
Job Qualifications: Skills: Telecommunication Systems, Teleconferencing Systems, Troubleshooting
Certifications: None
Experience: 5 + years of related experience
US Citizenship Required: Yes
Job Description: Telecommunications Analyst Advisor
Transform technology into opportunity as a Telecommunications Analyst Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Telecommunications Analyst Advisor you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst Advisor joining our team.
HOW A TELECOMMUNICATIONS ANALYST ADVISOR WILL MAKE AN IMPACT
Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure.
Responsible for configuration of the Voice and Video Conferencing Systems
Responsible for responding to security incident reports
Works with customer ticket in the SupportIT ticketing system.
WHAT YOU'LL NEED TO SUCCEED:
Education: Technical Training, Certification(s) or Degree
Required Experience: 5+ years of related experience
Required Technical Skills: Voice and Video endpoints
Security Clearance Level: TS/SCI w/Poly
Required Skills and Abilities: communication and problem solving
Preferred Skills: Skype for Business application
Location: On Site
US Citizenship Required
Certification Required: Comp TIA Security+ - CompTIA
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options: Onsite
Work Location: USA MD Annapolis Junction
Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc .
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
PI273086899
Telecommunications Analyst Advisor
Transform technology into opportunity as a Telecommunications Analyst Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Telecommunications Analyst Advisor you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst Advisor joining our team.
HOW A TELECOMMUNICATIONS ANALYST ADVISOR WILL MAKE AN IMPACT
Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure.
Responsible for configuration of the Voice and Video Conferencing Systems
Responsible for responding to security incident reports
Works with customer ticket in the SupportIT ticketing system.
WHAT YOU'LL NEED TO SUCCEED:
Education: Technical Training, Certification(s) or Degree
Required Experience: 5+ years of related experience
Required Technical Skills: Voice and Video endpoints
Security Clearance Level: TS/SCI w/Poly
Required Skills and Abilities: communication and problem solving
Preferred Skills: Skype for Business application
Location: On Site
US Citizenship Required
Certification Required: Comp TIA Security+ - CompTIA
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours: 40
Travel Required: Less than 10%
Telecommuting Options: Onsite
Work Location: USA MD Annapolis Junction
Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc .
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
PI273086899
Job Tags
Full time, Temporary work, Part time, Immediate start, Remote work, Worldwide, Flexible hours,