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Requisition ID: 80289
Country/Region: US
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at
We are building a modern Wipro.
We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA as the world around us changes, so do we.
Wipro is a leading global information technology, consulting, and business process services company. Wipro empowers companies to transform their business and deliver superior experiences for their customers, partners and employees. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients problems; craft innovative solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes.
Wipro is a leading Engineering Services provider globally and we arelooking for a dynamic business leader with experience in direct sales of Engineering services to its North America business.
Location: San Fransisco
Role:
You will be responsible for executing the growth strategy for Hunting account portfolio, and scaling named accounts. Youll will be responsible for driving profitable growth from the account by developing strategic client relationships and ensuring high CSAT through world-class delivery and positioning Wipro as a trusted partner for growth.
Responsibilities:
Lead client discussions with a high degree of technical and domain depth, focused on converting business problem into technology roadmap to deliver top-line or bottom-line impact.
Guide the Solution Architects to design AI led solution blueprint with compelling value propositions .
Own the Lead to Order lifecycle for named accounts
Deepen and manage relationships and engagement across the multiple stakeholders such as Business / IT/ CXO/ Management/ Operations
Proactively identify large transformational opportunities and present Wipro solution as a strategic fit for the client organization
Maintain an Account plan, relationship heat-map and quality of relationship indicators to Influence the client stakeholders
Drive Steering Committee or Client Review meetings to regularly review projects, resolve escalation points ensuring high CSAT and Time to Value (TTV)
Network and collaborate within Wipro to take relevant use cases to market and deepen personal connects in client organization
Build a trusted group of referenceable contacts who can vouch for Wipro
Deliver
No. Performance Parameter Measure
1. Financials Revenue and OB target achievement, Operating margin % in terms of profitability, Order Booking and collections
2. Customer PCSAT and ACSAT score, Pulse score, Customer complaints received, time-to-closure, Increase in mix of L3/L4 engagements,
3. Account Management New Offerings sales, Customer wallet share growth, Customer attrition rate, DIDI penetration %
Expected annual pay for this role ranges from$200,000.00 to$280,000.00. Based on the position, the role is also eligible for Wipros standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options
Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com . Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com .
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland
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