Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Job Description FIS Management Services, LLC seeks Quality Assurance Analysts II in Jacksonville, FL to establish and implement quality assurance and compliance processes for IT. Work closely with IT leaders to develop and implement overall quality maturity roadmap and plan for each IT functional area. Establish internal IT service quality control standards, policies, and procedures. Develop, publish, and implement software quality assurance plans. Consult with development, testing, and production teams to develop, publish, and implement software quality assurance plans. Review progress toward software quality assurance plans regularly with IT leadership, technical teams, and internal customers to make modifications as necessary. Establish internal IT service quality control standards, policies, and procedures. Monitor, evaluate, manage, and execute audit processes to ensure compliance. Coordinate and facilitate quality assurance activities across projects with project managers. Provide guidance and subject matter expertise to IT teams on quality assurance methodologies and processes and educate them on their responsibilities/accountabilities to achieve on-time and quality deliverables. Make recommendations and direct improvements to the software development lifecycle process. Document non-compliance to policies, processes and standards and assist in resolution. Analyze and identify trends in IT performance metrics. Design, monitor and analyze performance metrics program for quality improvement initiatives. Conduct audits and analyze findings to develop appropriate corrective action recommendations. Provide training on established processes and policies. REQUIREMENTS: Bachelor's degree or foreign equivalent in Information Technology, Computer Engineering, Electronic Engineering or related field and five (5) years of progressively responsible experience in the job offered or a related occupation: implementing the financial services industry practices, regulations and processes; working with end-to-end systems lifecycle development methodologies; utilizing quality management and improvement methodologies including Total Quality Management (TQM), Six Sigma, and Software Engineering Institute - Capability Maturity Model (SEI-CMM); working with quality management methods, tools, and technologies; utilizing programming languages including Java and JavaScript; working with Cypress test automation framework; performing API testing including manual with Postman and automated with RestAssured; performing data manipulation with SQL, JDBC, and IBM_DB; and implementing performance testing with JMeter. In the alternative, the employer will accept a Master's degree in the above listed fields and three (3) years of experience in the above listed skills. Telecommuting and/or working from home may be permissible pursuant to company policies. QUALIFIED APPLICANTS: Please apply directly through our website by clicking on "Apply Now." Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass FIS
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