Job Description

Job Description

Everything Medicare is looking for a Sales Agent to join our team. You will use active listening skills to understand customer concerns and work to provide them with solutions. In this proactive support role, we expect you to be able to get in front of issues as soon as possible and give us feedback on how to improve client retention. Applicants should have experience in sales. We will provide training on the services we offer so you can educate customers on the true value of our company.

Key Responsibilities:

Sales and Client Support

• Promote and sell ancillary plans to existing and potential clients.
• Provide a high level of customer satisfaction through proactive communication, active listening, and effective problem resolution.
• Address customer concerns promptly and provide clear, informed solutions.
• Educate customers on the value and benefits of company services and available plan options.
• Gather and share internal feedback on customer needs and experiences to help improve retention and service quality.

Operational and Administrative Support

• Review, verify, and process field sales expense reports to ensure accuracy and compliance with company and CMS guidelines.
• Maintain accurate documentation and assist with monthly reporting for the sales team.
• Collaborate with sales managers
• Identify opportunities to streamline sales and expense management workflows for greater efficiency.

Requirements and Qualifications

• High school diploma
• Proven sales experience, preferably in insurance or ancillary products.
• Experience in customer support or issue resolution
• Computer proficiency
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Goal-oriented with a track record of meeting or exceeding sales targets.
• Detail-oriented with a strong focus on customer satisfaction.

Position Details:

• Schedule: Monday through Friday, 9:00 AM – 6:00 PM
• Base Pay: $24 per hour
• Commission: Ancillary commission (average total earnings of $60,000–$80,000+ per year)
• Bonuses: Weekly performance-based bonus incentives
• Pay Frequency: Weekly pay

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