Call Center Manager- Onsite! Job at Adecco Permanent Recruitment, Greensboro, NC

MXZxcitQQW9vRjZ3bVJ2cm9tVGlHRjRsd2c9PQ==
  • Adecco Permanent Recruitment
  • Greensboro, NC

Job Description

Adecco Permanent Recruitment is seeking a Call Center Manager in the Greensboro, North Carolina market. Qualified candidates for this position will have 2-5 years of experience as a Call Center Manager, in addition to experience implementing automation processes to improve the performance of Customer Service Representatives.

Necessary Qualifications:

  • 2-5 years of Customer Support Lead experience
  • Maintaining up-to-date workflows for documentation, Bot automation, Best Practices
  • Leading a Customer Support team of team of Supplier Relations Specialist, Supplier Relations Analyst, Statement Analyst, and SRS Support Team
  • Coordinate with team project completion ahead of client deadline
  • Management skills include coaching, mentoring, providing feedback, navigating high functioning teams through changes in the business

Equal Opportunity Employer/Veterans/Disabled​

Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to h ttps:// T

Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:​

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance​

*Los Angeles County Fair Chance Ordinance for Employers

​*San Francisco Fair Chance Ordinance

Job Tags

Permanent employment, Local area,

Similar Jobs

Presbyterian Children's Homes and Services

Foster Care Case Manager Job at Presbyterian Children's Homes and Services

 ...that believes in living our mission, we provide Christ-centered care and support to children and families in need. In response to...  ...screenings as conducted by the Missouri Department of Health and Senior Services utilizing the Family Care Safety Registry. As... 

Premier Medical Staffing Services

Travel LPN / LVN - Correctional - $1,815 per week - Urgently Hiring Job at Premier Medical Staffing Services

 ...Premier Medical Staffing Services is seeking a LPN / LVN Correctional for a travel job in Milwaukee, Wisconsin. Job Description & Requirements ~ Specialty: Correctional ~ Discipline: LPN / LVN ~ Start Date: 06/16/2025~ Duration: 26 weeks ~40 hours per week... 

Aditi Consulting

Graphic Illustrator / Instructions for Use (IFUs) Engineer/IFUs Designer Job at Aditi Consulting

Payrate: $55.00 - $85.00/hr. Responsibilities: Design and update Instructions for Use (IFUs), reference guides, and carton artwork content and graphics (layout and illustrations) for new and existing medical device/combination products, ensuring accuracy and compliance...

Lynn Community Health Center

Integrated Primary Care - Behavioral Health Therapist Job at Lynn Community Health Center

 ...providers, and other care team members to provide supportive, culturally aware and trauma-informed care? Are you passionate about social justice and providing empowering and affirming care on an integrated team? Are you interested in your professional growth and... 

INA Solution Inc

Sales Engineer in Remote (Travel 60-70% in nearby states) Job at INA Solution Inc

 ...Title: Sales Engineer Location: Remote Duration: Full Time/Permanent Travel 60-70% of the time Experience in selling medium/high voltage equipment or transformers. Summary: This position is responsible for generating new inquiries, securing...